Fennick & Daughters HardwareStatus report 7

New tills and stock system

Two weeks to Friday, February 5, 2027 · Week 14 of 22 · From Dana Kowalczyk, project lead, to the steering group

Overall status
At risk

Was on track in report 6. At risk means a date has slipped but the finish still holds.

Canal Road and Orchard Park should go live two weeks late, on March 2. The pilot at Mill Street showed the new tills can't price rope, chain and cable sold by the foot, and the supplier's fix is due February 19.

The April 2 finish holds. Budget and scope are unchanged. We need two decisions from you by Tuesday, February 9.

ScheduleAt riskTwo stores two weeks late
BudgetOn track$116,500 spent of $186,000
ScopeOn trackSix stores, nothing added
From you2 decisionsBy Tuesday, February 9

Decisions needed By Tuesday, February 9, at the 2:00 p.m. steering group. Can't make it? Reply to Dana's email with your answer before then.

1

When do Canal Road and Orchard Park go live?

We recommendMarch 2, with the fixTwo weeks late. Quarry Lane, Eastgate and Pine Hill move one week, to March 16. The April 2 switch-off holds, with the spare week used up.
The alternativeFebruary 16, as planned, without itStaff key in the price of every cut-to-length sale by hand. At Mill Street that's 6% of sales: 291 of 4,870 since January 19.

Ruth Fennick decides. Needed by the 9th because the training rota for February 16 has to be confirmed or cancelled a week ahead.

2

Do we buy 12 more handheld scanners for $5,100?

We recommendYes, from contingencyThe plan had two per store. Mill Street needed four: two on the shop floor and two at goods-in. Twelve more at $425 each covers all six stores and leaves $9,700 of contingency.
The alternativeNo, share two per storeDeliveries wait at goods-in until a scanner is free. At Mill Street that held up the shop floor most mornings.

Abel Tran decides. Needed by the 9th because delivery takes two weeks, and the scanners should be in store a week before March 2.

Milestones Planned dates are the ones you approved in November.

Budget Before decision 2. Approving the scanners moves the forecast to $176,300.

$116,500spent so far
$171,200forecast at the finish
$186,000approved, with contingency
LineApprovedSpentForecast
Tills, scanners, card terminals$64,000$58,200$64,000
Software and setup$46,000$27,600$46,000
Data migration$22,000$21,400$25,200
Training and go-live support$36,000$9,300$36,000
The four lines$168,000$116,500$171,200
Contingency$18,000$0$14,800 left

Data migration will finish $3,200 over. Matching trade account balances at Mill Street took four days against one planned, and five stores are still to come. Contingency covers it.

Risks Three open, each with one owner. One closed since report 6.

  • Medium chance · High impact

    The supplier's fix arrives after February 19

    Both stores would then go live on March 2 with prices keyed by hand after all. A test build reaches Mill Street on February 12, and you'll hear the result that day.

    Dana KowalczykProject lead
  • Medium chance · Medium impact

    Trade account balances don't match on go-live morning

    At Mill Street, 9 of 68 accounts needed correcting by hand. A trial import for Canal Road and Orchard Park runs on February 17, and finance checks every balance before either store opens on the new tills.

    Abel TranFinance director
  • New · Low chance · Medium impact

    Staff can't be spared for training once spring stock lands

    Moving three stores to March 16 puts their training in the busiest delivery weeks. Sessions move to 7:00 a.m., before opening, and the rota is agreed by February 19.

    Joyce OkaforHead of stores

Closed: card terminals for the last three stores arriving late. All 14 were delivered on January 27.

Done and next

Done, January 25 to February 5
  • Mill Street has now traded on the new tills for 18 days: 4,870 sales and no downtime.
  • Pilot review held with the Mill Street team on January 29. Of 14 issues logged, 11 are closed.
  • Tills installed and tested at Canal Road and Orchard Park.
Next, to February 19
  • Test the supplier's fix at Mill Street on February 12.
  • Run the trial import of trade accounts on February 17.
  • Close the 3 open pilot issues: the fix, receipt wording for trade customers, and slow stock search on the handhelds.
Steering groupTuesday, February 9, 2:00 p.m.Mill Street office, upstairs
Next reportFriday, February 19Report 8, covering the fix and the trial import
QuestionsDana KowalczykSaltmarsh Retail Systems. Reply to the email this link came in.